Interactive marketing and social media stepping on toes of traditional marketers in B2B sector. It is said that “by 2020, the digital universe is projected to grow from 4.4 trillion gigabytes to 44 trillion gigabytes.” As more information becomes easily available simultaneously to the purchasing decision makers, the number of influencers grow and decision making (and selling) becomes a much more complex process than is currently perceived by B2B sector. Here is a link to a great summary of what is ahead for B2B strategists, CEO’s and marketers: … http://www.mckinsey.com/insights/marketing_sales/
Check the article “Do You Really Understand How Your Business Customers Buy”